About Us
Welcome to FSSI - Unique, special & different
Unlike certification bodies, we work exclusively as a second-party bespoke provider of services to the food and non-food industry - partnering directly with grocery retailers, foodservice operators, and multi-site manufacturers. We've chosen to work directly with our customers rather than conducting BRCGS or other GFSI accredited audits. We don't conduct certification audits or in-store assessments. Instead, we focus entirely on the manufacturing supply chain, where we can make the greatest impact.
Our approach is consultative, not just compliant
We're here to drive improvement and establish best practice, not simply tick boxes. We work with a select number of customers on a long-term basis, becoming a trusted extension of your risk management and governance programmes. For our larger customers, we build dedicated teams - auditors, schedulers, technical support, and account managers-focused exclusively on your unique needs. The result? A highly responsive, agile service that adapts to you.
Our people make the difference
We employ our auditing and consultancy staff directly, and we're proud of our exceptional retention rates. Our team members come primarily from food manufacturing backgrounds rather than audit firms - they're factory experts with broad competencies and often specific retailer experience. They understand your world because they've worked in it.
The challenges we all face
The food industry landscape is more complex than ever:
- Geopolitical uncertainty and climate change disrupting supply chains
- Inflationary pressure in food supply
- Growing risk of food fraud, substitution, and adulteration
- Heightened scrutiny over factory quality and control
- Rising employment costs and evolving employment regulations
- Constant pressure on compliance, risk management, and brand reputation
- Supply shortages and rising prices lead to consumer frustration.
How we build trust
Competence - We understand your business and have experience writing customised standards. Our team of experts can deliver audit programmes based on your standards, mentor your stakeholders, and provide experienced trainers who build learning and confidence.
Commitment - We're in this for the long term. We build lasting relationships, handle issues with care, foster cooperation, resolve conflicts and always give you honest feedback.
Consistent and secure delivery - Dedicated FSSI auditors and consultants bring knowledge and expertise, backed by relevant data and analytics you can act on.
Communication and Clarity - We believe in transparency. Actively listening and encouraging honest shared expectations. Promoting open dialogue with all partners. We align with your values and goals, and we make unbiased, value-driven decisions that serve your best interests.
Trust isn't given - it's earned through competence, commitment, consistent delivery, and clear communication. That's why leading grocery retailers, foodservice operators, and manufacturers choose FSSI as their long-term food safety partner. Our approach combines technical excellence with genuine understanding of your world, because our people have worked in it. From bespoke audit programmes to strategic consultancy and innovative technology solutions, we're focused entirely on helping you succeed. Let's discuss how we can support your goals.